
UNDERCOVER OPS
Understanding your business and brand
Establishing a deep connection with your audience is the reason to build a brand. We’ve seen firsthand that a well-built strategy leads to compelling creative that will move someone to action and change the trajectory of your organization forever.
We start by digging in deep to get to the heart of what matters most about you and present a detailed plan for engaging your audience. From there we’ll get to work crafting inspiring and powerful creative tools that meet your audience’s needs and make them a loyalist for life.
BENEFITS
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Deep Dive Business Review across key brands and products
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Brand Research and Competitive Reviews
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Product Review Strategies
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Quantify problems and identify risks in developing product and brand.
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Gain strategic insights into business imperatives to ensure marketing and sales are aligned.
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Social Media Asset Review

BRAND GRENADE CREATIVE DEPARTMENT
Let us handle everything
We help businesses to sell their brand by creating a call to action narrative through rich content. We call it STORYSELLING. To craft your narrative, we use analytics data, results from UnderCover Opsâ„¢ review and years of experience developing award winning brand strategies. One of our most successful program the Charge & Trust Training Program aims to align internal Sales & Marketing teams. We also provide StorySelling creative advertising campaign training to sales teams, to ensure a unified customer experience.
Our Core Services Include:
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Brand Strategy and Creative Brand Development
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Our AWARD Winning Creative Team - Creative Development
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Brand Positioning and Story Development (STORYSELLING)
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Creative Marketing and Advertising Campaigns
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Marketing and Media Channel Strategy Development
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Media Buying
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Promotional Sales Strategies to compliment Brand Creative
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Outsourced Marketing Department Troops onsite at your business
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Customer Experience Strategies
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CRM Recommendations and Implementation
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Internal Creative Services
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Charge & Trust Training Programâ„¢
OUR SERVICES
What sets Us apart

SOCIAL HQ - CONTENT SQAUD
Social Strategy That Goes Beyond the Basics
Forget generic social media management. Our experienced team blends brand expertise and social strategy to craft campaigns that align with your unique goals.
What You'll Gain:
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Strategic Insights: Data-driven social strategies aligned with your overall business KPIs.
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Creative Brand Development: Compelling campaigns that tell your brand story and set you apart.
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Customer Experience Expertise: Strategies designed to nurture loyalty and enhance relationships.
Tailored Services to Elevate Your Brand
Here’s how we can transform your social presence into a business-driving asset:
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Brand Research & Competitive Reviews
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Social Media Asset Review to enhance performance
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CRM Recommendations for seamless customer interactions
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Creative Content Development that grabs attention and drives engagement​
Our unique approach combines years of brand marketing experience with cutting-edge digital tools to ensure your social efforts aren’t operating in isolation.



SALES FORCE DEPARTMENT
Results you’ll love
Our Sales Force department starts with an UnderCover Ops review either in partnership with the key stakeholders or your business' to ensure we understand the core strategic marketing and sales objectives of our client business. We also provide experienced outsourced Sales and Marketing troops that will work within your businesses to develop and implement successful sales and marketing strategies and processes.
Our Core Services Include:
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Business Development and Sales Strategies
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Strategic Development of Operational Rhythms and customised Digital VMBs
- Customised Brand Campaign & Media Sales Data Dashboards
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Customised Sales Strategies aligned to Marketing or existing campaigns
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Team Drill - Sales and Marketing Campaign Training
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CRM Recommendations, Implementation and Training
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Sales structure development and recommendations
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Aligning Sales & Marketing Operations
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Frontline Forces Frameworkâ„¢ sales team training